Ask Us About...Housing Services

Share on Facebook Share on Twitter Share on Linkedin Email this link

The Housing Division in the City of Stratford's Social Services Department provides a range of programs and services to help residents access housing options that are affordable and meet their needs, situations, and choice.

The Division, through the Perth and Stratford Housing Corporation, owns and operates 663 rent-geared-to-income (RGI) units in the communities of Atwood, Listowel, Milverton, Mitchell, St. Marys, and Stratford.

The Division is also a Service Manager, responsible for running provincially-funded programs and services in the area. This includes:

  • Overseeing and supporting 11 other community housing providers that offer RGI or subsidized housing like the Bard of Avon, Little Falls Housing Co-operative, and Spruce Lodge
  • Managing the Centralized Waiting List for rent-geared-to-income (RGI) housing
  • Administering a number of rent support programs including rent supplements, housing allowances, and portable housing benefits to help subsidize the cost of rent for eligible households
  • Working with community agencies to create local housing options that are available, affordable, appropriate, and can meet the needs of our residents
  • Supporting the construction of new affordable housing
  • Developing and facilitating the implementation of a Housing & Homelessness Plan for the Service Manager area

*Please note that this project is intended to answer general questions only. We will not respond to questions related to personal or individual cases and ask that you contact the Social Services Department at 519-271-3773 ext. 200 so that an appropriate staff can connect with you directly to address your inquiry.

The Housing Division in the City of Stratford's Social Services Department provides a range of programs and services to help residents access housing options that are affordable and meet their needs, situations, and choice.

The Division, through the Perth and Stratford Housing Corporation, owns and operates 663 rent-geared-to-income (RGI) units in the communities of Atwood, Listowel, Milverton, Mitchell, St. Marys, and Stratford.

The Division is also a Service Manager, responsible for running provincially-funded programs and services in the area. This includes:

  • Overseeing and supporting 11 other community housing providers that offer RGI or subsidized housing like the Bard of Avon, Little Falls Housing Co-operative, and Spruce Lodge
  • Managing the Centralized Waiting List for rent-geared-to-income (RGI) housing
  • Administering a number of rent support programs including rent supplements, housing allowances, and portable housing benefits to help subsidize the cost of rent for eligible households
  • Working with community agencies to create local housing options that are available, affordable, appropriate, and can meet the needs of our residents
  • Supporting the construction of new affordable housing
  • Developing and facilitating the implementation of a Housing & Homelessness Plan for the Service Manager area

*Please note that this project is intended to answer general questions only. We will not respond to questions related to personal or individual cases and ask that you contact the Social Services Department at 519-271-3773 ext. 200 so that an appropriate staff can connect with you directly to address your inquiry.

CLOSED: Thank you for asking your questions. We have grouped the questions together and answered them below. For further information, you can visit the Housing Division page on the City of Stratford website www.stratford.ca, or call our office at the number above.

  • Share on Facebook Share on Twitter Share on Linkedin Email this link

    What other programs are available to help someone get housing that they can afford?

    3 months ago

    Rent-geared-to-income (RGI) is one type of assistance intended to help people afford their housing costs. There are other rent support programs available locally that also bridge the gap between what a household can afford to pay and what the actual cost of housing is. However, you must be eligible for placement on the centralized waiting list in order to qualify for any rent support programs. Depending on the program and source of funding, rent support payments can be used for both private market and community housing units. Also depending on the program, these payments can be tied to a unit (similar to RGI) or can be portable.

    For more information about rent support programs, call 519-271-3773 ext. 247.

  • Share on Facebook Share on Twitter Share on Linkedin Email this link

    How do you decide the size of a unit for which a family is eligible?

    3 months ago

    The size of a unit for which a household is eligible is determined by local occupancy standards. These standards are laid out in Social Housing Directive 2013-09 which can be found here: https://www.stratford.ca/en/inside-city-hall/resources/Social_Services/Housing/2015-Social-Housing-Directives-Local-Policies.pdf.

    The largest unit a household is eligible for is one (1) bedroom for any two (2) members of the household who are spouses/partners, one (1) bedroom for each additional member of the household, and extra bedrooms based on specific criteria such as medical or accommodation needs, pregnancy, and/or child custody requirements.

  • Share on Facebook Share on Twitter Share on Linkedin Email this link

    What types of units are available in RGI housing?

    3 months ago

    There are 10 community housing providers that offer RGI units in this Service Manager area (Stratford, Perth County, and St. Marys). This includes the Perth and Stratford Housing Corporation (PSHC) - which is owned and operated by the City of Stratford -and other housing co-operatives and non-profit housing providers. Unit types range from bachelor to 5-bedroom units in apartment buildings, townhouses, and single and semi-detached homes. Some of these providers have accessible units.

  • Share on Facebook Share on Twitter Share on Linkedin Email this link

    Does someone have to accept the first offer of an RGI unit?

    3 months ago

    At this time, applicants are entitled to up to three refusals. They may accept the first, second, or third offer. However, if they have refused the first two offers and do not accept the third offer of a unit they are removed from the centralized waiting list and must reapply for RGI assistance.

    However, starting on January 1, 2021, people will be required to accept the first offer they are given. In this new system, which is legislated by the Provincial government, it will become very important for people to make sure they are only selecting the buildings they want to live in and are updating the Housing Access Centre (HAC) about any changes to their selections or their circumstances. More information about this transition will be coming in the summer.

  • Share on Facebook Share on Twitter Share on Linkedin Email this link

    Can someone who doesn’t live in this Service Manager area still apply for RGI housing here?

    3 months ago

    Yes. Someone can apply for RGI housing in this area and live anywhere else in Ontario. Similarly, someone living here can apply for RGI housing in any other community in Ontario.

  • Share on Facebook Share on Twitter Share on Linkedin Email this link

    How long are the wait times to get into RGI housing?

    3 months ago

    The amount of time someone will wait before being offered an RGI unit depends on a number of factors including:

    • Whether or not they qualify for a priority status (e.g. Special Provincial Priority for Survivors of Domestic Violence, Homelessness Status)
    • What size of unit they need (e.g. 1-bedroom, 2-bedroom, etc.)
    • Where their building/unit preferences are located (e.g. Stratford, Listowel, St. Marys, etc.)
    • How many building selections were made
    • Whether they require a ground floor unit
    • Whether they require an accessible unit
    • Whether they choose to place their application on hold for a period of time

    Because of this this multitude of factors it is difficult to predict how long someone would wait before being offered a unit.

  • Share on Facebook Share on Twitter Share on Linkedin Email this link

    How does someone qualify for rent-geared-to-income (RGI) housing?

    3 months ago

    Qualification for RGI assistance is based on income and assets. The following are the maximum income and asset limits for applicant households in order to qualify:

    Maximum Household Income Limits

    Bachelor                $25,000 or less

    1 Bedroom             $31,000 or less

    2 Bedroom             $37,500 or less

    3 Bedroom             $40,500 or less

    4 or 5 Bedroom      $50,000 or less

    Maximum Household Asset Limits

    Non seniors           $100,000

    Seniors                 $200,000

    Other eligibility requirements include:

    • The primary applicant must be 16 years of age or older and be able to live independently.
    • Applicants have legal status in Canada (e.g. are Canadian citizens, are or have applied to be permanent residents or refugee claimants).
    • Applicants cannot owe money (either rent or other types of arrears) to any community housing provider in Ontario.
    • No member of the household has been convicted of an offence in relation to RGI assistance within the last 2 years.
    • Applicants do not own property that can be lived in year-round. If they do they must agree to sell within 180 days of receiving RGI assistance.
  • Share on Facebook Share on Twitter Share on Linkedin Email this link

    What is the application process for getting rent-geared-to-income (RGI) housing?

    3 months ago

    RGI units are offered to people who are on the centralized waiting list (CWL) for this area (including Stratford, St. Marys, and Perth County). The list is managed by the Housing Access Centre (HAC), a part of the City of Stratford’s Housing Division. To be on the CWL, people need to fill out and submit an application form and other documents required to determine eligibility for RGI assistance. More information about how to apply can be found on the City of Stratford’s website: https://www.stratford.ca/en/inside-city-hall/housing-access-centre.aspx.